Due to high demand, delivery times might take a little longer. We apologise for the inconvenience.
Account and Membership
Account and Membership
FAQ
How can I create an account?
To create an account, click SIGN IN on the top right of the website. If you’re using your phone, find the MENU button and select the SIGN IN button on the top right of the menu page. You can then create an account following the instructions in the sign-up section.
How can I reset my password?
To reset your password, look for the SIGN IN button on the top right of the website and choose the FORGOT PASSWORD link below the login window. You will receive an email to reset your password, and we will have you up and running again in a few clicks.
*Please note that it can take up to 48 hours to receive this email.
*Please note that it can take up to 48 hours to receive this email.
Do I need an account to place an order?
No, you don’t need an account to place an order. Once at the checkout, choose to proceed as a guest. Please make sure you fill out a shipping address and contact details.
How can I request a right of access to my personal data?
To find out what personal data we collect and why, take a look at our privacy notice here . If you'd like to request an overview of the personal data we have collected from you, please fill out the online form here and select personal data request as a topic.*
*For privacy reasons, we are not able to provide you with any of this information over the phone.
*For privacy reasons, we are not able to provide you with any of this information over the phone.
What personal data do we collect?
We use your personal data to achieve different purposes, such as to handle your orders and to send you newsletters if you have subscribed to receive those. To find out what personal data we collect and why, have a look at our privacy notice here .
How can I request a modification of my personal data?
To find out what personal data we collect and why, take a look at our privacy notice here .
To modify/change your personal details, go to the YOUR ACCOUNT section on the website and edit your personal data. If you don't have an account or are unable to change the personal data in the Your Account section, please fill out the webform here and select personal data request as a topic.*
*For privacy reasons, we are not able to provide you with any of this information over the phone.
To modify/change your personal details, go to the YOUR ACCOUNT section on the website and edit your personal data. If you don't have an account or are unable to change the personal data in the Your Account section, please fill out the webform here and select personal data request as a topic.*
*For privacy reasons, we are not able to provide you with any of this information over the phone.
How can I request the deletion of my personal data?
To find out what personal data we collect and why, have a look at our privacy notice here. If you'd like to request the deletion of the personal data we have collected from you, please fill out the webform here and select personal data request as a topic.
* Please be mindful that we may not be able to delete all your personal data. For example, we are legally required to keep certain data related to your order history for tax purposes.
*For privacy reasons, we are not able to provide you with any of this information over the phone.
* Please be mindful that we may not be able to delete all your personal data. For example, we are legally required to keep certain data related to your order history for tax purposes.
*For privacy reasons, we are not able to provide you with any of this information over the phone.
How can I reset my password?
To reset your password, look for the SIGN IN button on the top right of the website and choose the FORGOT PASSWORD link below the login window.
You will receive an email* to reset your password, and we will have you up and running again in a few clicks.
*Please note that it can take up to 48 hours to receive this email.
What personal data do we collect?
We use your personal data to achieve different purposes, such as to handle your orders and to send you newsletters if you have subscribed to receive those. To find out what personal data we collect and why, have a look at our privacy notice here .
How can I request a modification of my personal data?
To find out what personal data we collect and why, take a look at our privacy notice here .
To modify/change your personal details, go to the YOUR ACCOUNT section on the website and edit your personal data.
If you don't have an account or are unable to change the personal data in the Your Account section, please fill out the webform here and select personal data request as a topic.*
*For privacy reasons, we are not able to provide you with any of this information over the phone.
To modify/change your personal details, go to the YOUR ACCOUNT section on the website and edit your personal data.
If you don't have an account or are unable to change the personal data in the Your Account section, please fill out the webform here and select personal data request as a topic.*
*For privacy reasons, we are not able to provide you with any of this information over the phone.
How can I create an account?
To create an account, click Sign In on the top right of the website. If you are using your mobile, click the Menu button in the top left corner. Scroll down and select the Register button at the bottom of the page. Then, follow the instructions to create an account.
How can I request a right of access to my personal data?
To find out what personal data we collect and why, take a look at our privacy notice he re.
If you'd like to request an overview of the personal data we have collected from you, please fill out the online form here and select personal data request as a topic.*
*For privacy reasons, we are not able to provide you with any of this information over the phone.
Do I need an account to place an order?
No, you don’t need an account to place an order. Once at the checkout, choose to proceed as a guest. Please make sure you fill out a shipping address and contact details.
How can I request the deletion of my personal data?
To find out what personal data we collect and why, have a look at our privacy notice here .
If you'd like to request the deletion of the personal data we have collected from you, please fill out the webform here and select personal data request as a topic.
Please be mindful that we may not be able to delete all your personal data. For example, we are legally required to keep certain data related to your order history for tax purposes.
*For privacy reasons, we are not able to provide you with any of this information over the phone.
If you'd like to request the deletion of the personal data we have collected from you, please fill out the webform here and select personal data request as a topic.
Please be mindful that we may not be able to delete all your personal data. For example, we are legally required to keep certain data related to your order history for tax purposes.
*For privacy reasons, we are not able to provide you with any of this information over the phone.